Terms & Conditions

Terms of Use

Welcome to Artbeats! These Terms of Use govern your access to and use of www.artbeats.in ("Website"), an Internet-based platform owned and operated by Artbeats. By accessing or using our Website, you agree to comply with and be bound by these Terms of Use, along with any amendments made at Artbeats’ sole discretion and posted on the Website.

Acceptance Of Terms

Artbeats reserves the right to modify these Terms at any time without prior notice. Your continued use of the Website constitutes acceptance of the revised Terms. We encourage you to regularly review this page to stay informed about updates. The "Last Updated" date will indicate the latest revision.

Services

The Website serves as a platform for showcasing and selling Artbeats’ wearable art apparel and custom abstract paintings. Artbeats may, from time to time, introduce new features, discounts, or promotions, which will be subject to these Terms of Use.

User Eligibility

The Website is available only to individuals who are 18 years or older. If you are under 18, you may use the Website under the supervision of a parent or legal guardian.

  • Artbeats reserves the right to refuse access to the Website or terminate user accounts at any time without notice.
  • Users are prohibited from creating multiple accounts or transferring accounts to another person.

Product Display & Accuracy

We make every effort to display our products as accurately as possible. However, due to variations in screen resolutions, we cannot guarantee that your monitor’s display of any color will be completely accurate.

Returns & Exchanges

Returns

  • Artbeats accepts returns only for unworn and unwashed items within 3 days of delivery.
  • Items must be returned in their original packaging with all tags intact.
  • Customized and made-to-order pieces are non-returnable.
  • Items bought during sale period unfortunately cannot be exchanged due to limited availability in most cases
  • In case you receive incorrect items not ordered by you or if items are missing in your order kindly reach out to us at the earliest.

Exchanges

  • Artbeats allows exchanges for size-related issues within 3 days of delivery.
  • Exchanges are limited to one per order and are subject to product availability.

Return Shipping

  • Customers are responsible for return shipping costs unless the product has a manufacturing defect.
  • A restocking fee may apply at Artbeats’ discretion.

How to Request a Return

  • To initiate a return, please email us at artbeatsbykeerthana@gmail.com with your order number and reason for return.
  • Our customer support team will provide you with a return authorization and shipping instructions.
  • Please ensure that the item is securely packed to prevent damage during transit.
  • Once we receive the returned item, we will process your exchange within 7 business days.

Hand-Painted Artworks Terms & Conditions

  • All hand-painted artworks are final sale and non-returnable, as each piece is custom-created.
  • Due to the nature of abstract art, slight variations in color, texture, and design may occur than reference images/ samples created for you.
  • Commissioned artworks require a 50% advance payment at the time of order confirmation.
  • The remaining balance must be cleared before shipping.
  • Artbeats retains copyright over all artworks and may use images for promotionalpurposes unless otherwise agreed upon in writing.
  • Any damage during transit must be reported within 24 hours of delivery with photographic evidence.
  • We do not offer refunds or exchanges on customized or personalized paintings.
  • Normally and unless agreed upon or specified, the framing costs of the artworks are to be borne by the customer.
  • The time taken to deliver an artwork is normally discussed and communicated with the customer beforehand and before processing the order.

Shipping Policy

  • Orders are shipped via reliable logistics partners. Domestic orders typically arrive within 15 business days.
  • We do not currently offer international shipping.
  • Artbeats is not liable for any damages caused during transit.

User Accounts & Security

  • You may need to create an account to access certain services.
  • You are responsible for maintaining the confidentiality of your account credentials.
  • Notify Artbeats immediately in case of unauthorized account activity.
  • Users must provide accurate and up-to-date information during account creation. Failure to do so may result in account suspension.

Modification & Termination

Artbeats reserves the right to modify, suspend, or terminate services or accounts at any time without notice.

Governing Law

These Terms of Use are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai.

For any queries, please contact us at artbeatsbykeerthana@gmail.com